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CITES CBP Team Making Big Leaps

CITES CBP Team Making Big Leaps

The Chenega IT Enterprise Services (CITES) Custom and Border Protection Integrated Logistics Support (CBP ILS) team has been busy adding to their crew and keeping our border safe. Recently, CITES added an Operations Manager in Lorton, VA, Deborah Duren, who has been on the CBP ILS task for 17 years.

Deborah started with Chenega back in 2005 as a Budget Analyst supporting the CBP Prime Integration Contract (PIC). In this role, she was responsible for tracking, monitoring, and reporting contract financial performance to Chenega and the government. In 2006, Deborah became the Business Manager supporting the CBP ILS contract, where she managed mission support and administrative operations. Her most recent transition to Operations Manager entails a strong focus on ensuring that CITES delivers secure and reliable services and capabilities to support the CBP mission.

The contract aims to provide repairs and on-demand services to scheduled customer equipment, which requires effort to resolve. Examples of the work include repairing accidents and incidents, damage incurred from natural disasters, equipment relocations, special event services, and calibrations. This is all part of a larger process improvement project that Chenega MIOS subsidiaries have conducted for over 17 years.

Prior to working for Chenega, Deborah spent 28 years serving AT&T. She was awarded as part of AT&T’s Leader’s council, two years in a row which recognizes the Top 1% of Management across the company. If Deborah could travel anywhere in the world, she’d like to go to the Philippines to see first-hand and re-create many stories and experiences that her dad shared with her growing up while he served several tours in the Army. CITES is excited to have such a strong leader as their newest Operations Manager and looks forward to seeing all that Deborah accomplishes with her new role. Welcome, Deborah!

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