IT Services for the Modern Federal Enterprise

Intelligence provides the basis for policy or decisions. It ensures that responsible and rational actions are undertaken every day by people, organizations, and businesses around the world. We provide studies and analyses, technology planning, and capability assessments to support a range of functions. We also provide support on numerous initiatives including research services and technical support, program assessments and evaluations, trend analysis, and subject matter expertise.

Sound records management relies on proper documentation and accountability integrated with transformative technology. The retention of historical records is essential to the growth and development of future processes and policies. We offer our customers answers for their assets, not complications. We provide physical storage, e-records digitization, retention, and disposition action as well as electronic systems assessment, strategic planning, policy development, and training development and delivery.

Well-established IT is recognized as the key differentiator between any program’s success and failure. We provide transformative IT solutions for our customers that empower their missions and meet the rapid demands of a dynamic environment, all at maximum cost-efficiency for our customers.

IT is any organization’s most vital asset. CITES protects at the engineering and design level, offering full design and implementation for the intelligence and defense communities. We deliver powerful enterprise cybersecurity because a weakness anywhere in your enterprise is a weakness everywhere in your enterprise.

Transformation is essential to any program. Legacy systems can be costly to secure, maintain, repair, and replace. Modernizing techniques combined with creativity and the proper IT knowledge can help alleviate the challenges facing federal agencies of today. We offer solutions in software integration, administration, development and deployment, and integration libraries to allow your IT to work for your programs, not against them.

CITES provides a DevSecOps approach leveraging a proven agile software development capability to support the US Marine Corps. CITES’ robust release management team oversees multiple agile development teams simultaneously, all using the Appian Low-Code platform to iteratively make process improvements that lead to increased delivery velocity, reliability, and availability. The business systems and applications are developed using a technique based on the Scaled Agile Framework (SAFe^®) method.

CITES supports the Technical Management and Advisory Support Services (TMASS) contract to provide integrated Technical Management, Systems Engineering, Project Analysis, Mission Continuity Support, and Program Management services using a skilled contract workforce with a deep understanding of the Department of Defense and U.S. Army technical landscapes. CITES supports PEO EIS organization’s delivery of secure, modern, agile, effective, and efficient information technology enterprise services by optimizing the efforts, interdependencies, and synergies of projects in the PEO EIS portfolio. CITES recommends, and implements best commercial practices, new technologies, and streamlined approaches that afford PEO EIS the ability to improve performance and IT business processes. Also, CITES provides technical expertise to PEO EIS and its subordinate acquisition organizations in the development, acquisition, implementation, transition (in as new programs or out as sustainment), and delivery of responsive, customer-focused services, within defined technology offerings and established frameworks.

CITES provides IT Professional and Technical Support for the Department of the Army’s Mobile Asset Tracker-Automated Parachute Management (MAT-APM). The MAT application is intended to revolutionize safety, force readiness, asset and risk management, as well as the overall sustainment and accountability procedures for Joint Service, Department of Defense (DoD) equipment. The support includes application sustainment and configuration enhancements capable of complex data analytics and real-time reporting, training support, and equipment issue and set-up of hardware in support of the program.

CITES performs professional and technical services for the Army Futures Command – Futures and Concept Center (AFC-FCC). CITES supports ACM in its role as the Army’s centralized manager for capability development activities directly supporting intelligence formations. This work includes assisting the Government in ACM developing and managing capability requirements leading to Doctrine, Organization, Training, Materiel, Leadership and Education, Personnel, and Facilities (DOTMLPF) solutions in support of Army intelligence formations.

CITES provides an integrated data analytics tool supporting the EPA in the area of digital transformation and workflow automation. CITES provides up-to-the-minute reporting on key performance indicators (KPIs) on all aspects of operations, providing detailed metrics and capturing actual benchmarking data for the program.

CITES provides personnel to support the design, build, test, and management of any software interfaces required for applications utilized by a federal agency. Our employees provide continuity on the project so that we effectively manage development complexity and maintain consistency of the applications we are asked to work with, whether they be updates to the existing capability in .NET and/or Amazon cloud architectures.

CITES provides intelligence support services and functional area expertise, live and simulated, to ensure current and relevant intelligence architecture, doctrine, and capabilities are considered in planning and prepared accordingly. We incorporate emerging intelligence capabilities and ensure the proper flow of intelligence through the architecture to allow the training/evaluated unit to develop a common intelligence picture enabling mission.

CITES provides technical services on-site at a U.S. Military installation, the scope of which includes process management of change; SOP development, review and update; update of process technical data packages; preventative maintenance schedule document; technical reports/documentation editing; and general procedures.

CITES provides technical support to manage and maintain AGC’s IM/IT infrastructure which includes network support for NIPR, SIPR, JWICS, cArmy GovCloud, et al.; workstation and server support, cyber security accreditation and continuous monitoring of applications, systems and networks; operations and maintenance support, IT logistics, helpdesk, web services, and geospatial enterprise solutions.

CITES provides system engineering and integration, testing, development, and demonstration environments support to a federal agency. CITES provides training, documentation support, service desk, unified communications, voice, and video services support.