QA/QC Management Support Services

Department of Commerce, Enterprise Services

The Challenge

The Department of Commerce National Technical Information Services (NTIS) required Quality Management oversite, including updating, implementing, processing, and documenting Quality Assurance/Quality Control (QA/QC) activities for the production and delivery of multiple NTIS products and services. 

Chenega Solution

Chenega Systems’ (CS) QA Team reviewed, documented, and implemented established QA/QC processes and procedures to set QA testing models for raw data, materials in process, and finished products. Once verified, the CS team created and will continuously update project documentation for the QA program.

Continuous monitoring allows the CS team to conduct preventative maintenance to ensure compatibility of the new QA/QC equipment and updated existing equipment. Monthly status reports address postproduction, product inspection rates, findings, defects, and corrective actions taken.

The Results

Chenega Systems established and maintains an electronic tracking system (all records/files, and project inventory), providing the requested information in an acceptable and searchable Microsoft Office Suite form, i.e. word, Excel, etc. acceptable to the Government for the purposes of operational continuity, and during the transition. CS provides the COR the capability to audit the records/files/data received against said tracking system.


Department Of Commerce National Technical Information Services (Ntis) Mission Statement

“Provide innovative data services to federal agencies, through joint venture partnerships with the private sector, to advance federal data priorities, promote economic growth, and enable operational excellence.

Move quickly, bringing industry-leading partners to government agency customers at the velocity of the Government’s needs.”