Driving Excellence: Meet Our Enterprise Service Desk Leaders

At Chenega Agile Real-Time Solutions, we know that strong leadership is the backbone of exceptional service. We are proud to spotlight two outstanding leaders who ensure seamless IT support for one of our key intelligence customers. David Morant Jr. and Jeremy Wurm manage the Enterprise Service Desk across the east and west regions—a critical function that serves as the first point of contact for all IT-related issues. Their leadership keeps systems operational and mission readiness intact, enabling day-to-day operations to run smoothly.

David Morant Jr. brings two years of experience as Helpdesk Manager, overseeing daily operations, monitoring service queues, and ensuring timely issue resolution. His commitment to developing his team has earned recognition from the Agency Director for maintaining mission readiness. David’s leadership philosophy centers on growth and leaving a lasting positive impact.

David’s Motivation

“I want my kids to be proud of what do, I also want to be able to look back on my work one day and be proud of myself. I always believe in leaving something better than what it what when I had it.”

 

 

Jeremy Wurm, Service Desk Manager in Saint Louis, focuses on team collaboration and knowledge-building. Jeremy’s dedication extends beyond the workplace—he volunteers as a mentor with Trail Life USA, helping young people build life skills. His approach combines technical expertise with a passion for empowering others.

Jeremy’s Motivation

“My motivation is two-fold. 1st. Colossians 3:20: “Whatever you do, work heartily, as for the Lord and not for men, knowing that from the Lord you will receive the inheritance as your reward.” I try to do things in life with the Idea that would I do it if Jesus was sitting next to me. 2nd. Trying to keep up with my awesome team.”

 

 

Together, David and Jeremy exemplify the values that make Chenega a great place to work: leadership, teamwork, and a commitment to excellence.